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Privacy Policy

Your privacy is important to us. It is Best Handyman Boston's policy to respect your privacy regarding any information we may collect from you across our website, https://besthandymanboston.com/, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 June 2018.

I. Information We Collect and How We Use It

We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below.

Private data obtained during a registration process.

Required for stats analysis, identification, sorting and correspondence with a client. Contact information given by users during registration is also used to send Push Notifications and other alerts as well as to ensure technical assistance:

  • Last and First names
  • Phone number
  • Address
  • Email (+password for authentication)
  • Location
  • Any other private information requested by apps

Private details uploaded by app users:

  • Private multimedia files (photos and images)
  • Any personal data written in a TXT format
  • User geo location
  • Any personal information that is uploaded by user of his/her own will

All private information uploaded by users is considered to be used personally and can be shared by user’s preference. All multimedia files uploaded by users via apps and web-site are stored in an open access and become public.

Feedback.

If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication Activity. We record information relating to your use of Best Handyman Boston, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and time stamp information. We use this type of
information to administer Best Handyman Boston and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of Best Handyman Boston.com. You cannot be identified from this aggregate information.

Cookies.

Cookies and other technologies are used by Best Handyman Boston to ensure the best app experience for all participants. Cookie file is a small file that stores on personal users’ devices and lets them use Best Handyman Boston app functionality. For example, cookies allow us to recognize your device and secure your app access.

Why cookies?

  • Authentication. After Sign In cookies make it possible to show relevant information and personalize your work with Best Handyman Boston
  • Safety. Cookies are used to enable and support safety options. They also track ineligible activity and Best Handyman Boston Terms of Use violations.
  • Effectiveness, analysis and research. With the help of cookies we can evaluate how good our site and plugins are in various regions. Besides they are used for estimations, researches and further improvement of products, features and services. By accepting these Terms of Agreement you permit us to use cookies including for advertising purposes.

Enforcement.

We may use the information we collect in connection with your use of Best Handyman Boston (including your personal information) in order to investigate, enforce, and apply our Terms of Service and Privacy Policy.

II. Transfer of Information

We may distribute your submissions to third parties, as permitted pursuant to our Terms of Service. The third parties may in turn publicly display or publish your submissions in connection with their own websites and media platforms. When we distribute your submissions to third parties, we typically include your account name (but not your personal information unless you include your personal information in your submissions). We may share your personal information with third parties to provide you with services that we offer through Best Handyman Boston, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you. We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates") that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy. We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Service and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive. We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners. We use third party advertising companies to serve ads when you visit Best Handyman Boston. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit Best Handyman Boston main page.

III. Links

Best Handyman Boston may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

IV. Controlling Your Personal Data

To the extent you include personal information in your submissions (such as a photo of yourself), third parties may be able to identify you, associate you with your user account, and contact you. Please do not include information in your submissions that you expect to keep private. You hereby acknowledge that Best Handyman Boston is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner

VI. Terms and Modifications to this Privacy Policy

We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website.

VII. Contacting the Website and Access to Your Personal Information

Upon written request, subject to certain exceptions, Best Handyman Boston will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. If you have any questions about this Privacy Policy, the privacy practices of this website, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact us.

VIII. Personal data storage and collection conditions:

  • To ensure the best service and user experience we sometimes share private information with 3rd parties
  • Some Best Handyman Boston employees and a limited group of 3rd party professionals have access to the private information
  • Best Handyman Boston may share users' information only with data collection, storage and analysis service providers. Best Handyman Boston will never sell information about our users to 3rd parties.
  • Personal details are kept as long as a person uses Best Handyman Boston as a service provider
  • Best Handyman Boston is not responsible for data loss or leaks which happen in case of users‘ errors (including unconscious actions), 3rd party fraud actions, technical issues and incidents (under irresistible circumstances).
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